Anti-Counterfeit Notice

Buy only from licensed pharmacies

Genuine LifeSpark products reach the market through appointed distributors and licensed retail chemists. We do not sell direct to consumers, and we do not authorise any individual to sell our products through social media, messaging apps or unlicensed online listings. A deep discount from an unlicensed seller is the single most common sign of a counterfeit.

Check the pack

• The manufacturer's name and address, and the manufacturing licence number, are printed on every pack.
• Batch number, date of manufacture and date of expiry are printed clearly and match the outer carton and the inner pack.
• Printing is sharp. Blurred text, colour shifts, spelling errors and misaligned labels are warning signs.
• The seal is intact and the carton shows no sign of having been opened or re-glued.
• Prescription products carry the Rx symbol and the statutory warning.

If anything on the pack does not match what is printed on the corresponding product page, do not use it.

Report a suspected counterfeit

Please keep the pack. Do not discard it — it is the evidence.

1. Stop using the product.
2. Photograph the carton, the label, the batch number and the expiry date.
3. Report it through our product complaint form, selecting "Product quality complaint", or email lifesparkpharma@gmail.com.
4. Tell us where and when you bought it, and keep the invoice if you have one.

We acknowledge reports within 48 hours. Where a pack is confirmed to be spurious, we report it to the relevant Drugs Control authority.

If you are a chemist or distributor

Buy only against a proper invoice from an appointed distributor. If you are offered LifeSpark stock by anyone you cannot verify, or at a price below your usual landed cost, tell us before you buy. Contact lifesparkpharma@gmail.com. You can confirm whether a supplier is appointed in your district through the same address.

Legal position

Manufacturing or selling spurious drugs is an offence under the Drugs and Cosmetics Act, 1940. Unauthorised use of our trademarks and trade dress is separately actionable. We pursue both, and we cooperate fully with the authorities.